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Delivery Service

1.Delivery Time: Monday to Saturday 11:00 – 18:00.

2.You will be contacted by our Customer Service Representative within 2 working days, once your order has been confirmed.

3.Goods will be delivered within 7 working days from the day of ordering. 

4.We offer FREE delivery (to single location only) for purchases over HK$600 before using promotion code.

5.For orders under HK$600 before using promotion code, a delivery charge of HK$100 per each order will apply.

6.NO delivery on Sunday and Public Holiday.

Order Cut-Off Time & Delivery Area

1.Our order cut-off time is 16:00

2.District Delivery Schedule is as follows:
 

Central and Western, Hong Kong Island
Mon to Sat Admiralty / Central / Sai Ying Pun / Sai Wan / Sheung Wan / Kennedy Town
Tue, Thur & Sat Mid-Levels
Thur The Peak

 

Wan Chai, Hong Kong Island
Mon to Sat Wan Chai / Tai Hang / Happy Valley / Causeway Bay

 

Eastern Hong Kong Island
Mon to Sat Tai Koo / Quarry Bay / Sai Wan Ho / Shau Kei Wan
Mon, Wed & Fri Tin Hau / North Point / Sai Wan Ho
Tue, Thur & Sat Chai Wan

 

Southern Hong Kong Island
Tue, Thur & Sat Stanley / Aberdeen / Ap Lei Chau / Sham Wan / Repulse Bay / Shouson Hill

 

East Kowloon
Mon, Wed & Fri Lok Fu / Ho Man Tin / Wong Tai Sin / Kwun Tong / To Kwa Wan / San Po Kong / Kowloon Bay

 

West Kowloon
Mon to Sat Mei Foo / Hung Hom / Tsim Sha Tsui / Mong Kok / Tai Kok Tsui / Prince Edward / Cheung Sha Wan

 

New Territories
Mon to Sat Shatin
Mon, Wed & Fri Tuen Mun / Kwai Chung / Lai King / Tsuen Wan / Tin Shui Wai / Tsing Yi / Yuen Long / Sheung Shui / Fan Ling / Sham Tseng / Science Park
Tue, Thur & Sat Po Lam / Hang Hau / Ma On Shan / Sai Kung / Tseung Kwan O / Tai Po / Tai Mei Tuk

 

Islands
Tue, Thur & Sat Tung Chung / Chek Lap Kok / Discovery Bay / Ma Wan

 

*The delivery schedule is for reference only.

 

 

Special Delivery Arrangement

1.Due to the traffic control at Ma Wan, delivery services are only available from 10:00 to 13:00 and from 14:00 to 16:00.

2.Due to the traffic control at Big Wave Bay Village and Shek O, you must collect deliveries at designated location(s).

3.Delivery services are not available for areas where our delivery vehicles cannot reach directly nor buildings without a functioning lift to 3rd floor or above.

4.Whenever there is shortage of any specific goods, FFO reserves the right to cancel the order.

5.Whenever there is any changes of any specific goods’ quantity, FFO will inform you before the goods delivered.

 

Adverse Weather Arrangement

Delivery services will be suspended when typhoon signal No.8 or above or a black rainstorm warning is hoisted.  In this event you will be contacted to re-schedule delivery time.

General

1.It is recommended to receive the delivery in person.  FFO is not responsible for any losses and damages for leaving the goods outdoor.

2. Pets must be leashed or away from the door way during the delivery.

3. We may revise the above terms and conditions without prior notice. If any dispute arises, the company's determination shall be final.